Once you complete the purchase, an order confirmation will be sent to the email address listed on your order. Please ensure that your email address is correct.

A shipping confirmation will be sent when your order is fulfilled and shipped to the destination. This email will contain a tracking number. Please contact us if you do not receive any notification within 7 days.

You can use the tracking number provided in the shipping confirmation email to track your order using the following links:
Track your order with DHL (US orders)
Track your order with Canada Post (Canada)
Track your order with Royal Mail (UK)
Track your order with La Poste (France)
Track your order (any other country)
Please contact us within 1 month of shipment if the package does not arrive on time.

For questions and troubleshooting assistance with your Spade & Co device, visit the FAQ section on the product page. If your device is found to be defective within the warranty period, it may be eligible for replacement. For our full warranty terms and conditions, see our Return Policy.
An extended warranty called Spade & Co Care+ is available for purchase with certain Spade & Co products from our online store. This plan extends the warranty period from 30 days to 6 months and covers accidental damage. Note that you may only see a one-time offer on our website to purchase the Spade & Co Care+.

Purchases are covered by our return policy. To view the return policy, see our Return Policy. At this time, we don’t offer exchanges. Customers should contact Customer Support for help.

You can stay informed by subscribing to our newsletter. Simply enter your email address in the subscription box at the bottom of the page and hit "Send." Our newsletters will keep you updated with the latest product announcements, updates, special offers, and valuable health tips.

The smartwatch uses GPS from your smartphone through Bluetooth but does not have its internal GPS.

To play the music saved on your watch, follow the steps below:

1. Press the crown button on your watch
2. Choose Music
3. Tap on the three dots located on the lower right of your watch screen
4. Choose Mobile music/Watch Music

To add music to your watch, follow the steps below:

1. Open the VeryFit App
2. Tap on the Device tab
3. Tap on Music
4. Under My Playlist, tap on Create New Playlist
5. Tap on Add Music

To add contacts to your favorite list, follow the steps below:

1. Open the VeryFit App
2. Go to the Device tab
3. Tap on Calls
4. Tap on Frequent contacts
5. Tap on the Add button

To opt into Always on Display (AOD), follow the steps below:

1. Press the Crown on the side of the watch
2. Swipe down
3. Choose Settings (Gear Icon)
4. Tap on AOD
5. Tap on the slide to toggle

Note that this will drain the battery faster

To enable/disable the continuous heart rate monitoring, follow the steps below:

1. Open the VeryFit App
2. Tap on Heart Rate
3. Tap on Settings (Gear icon on the upper left of your screen)
4. Enable Continous Heart Rate Measurement

To enable the "Find My Phone" feature, follow the steps below:

1. Open the VeryFit App
2. Tap on the Device tab
3. Tap on More settings
4. Tap on the slide to enable/disable the Find My Phone feature

To enable the Heart Rate Reminder, follow the steps below:

1. Open the VeryFit App
2. Tap on Heart Rate
3. Tap on Settings (Gear icon on the upper left of your screen)
4. Turn on/off High and Low Heart Rate Alert

Using your watch:

1. Press the crown on the side of the watch (you may need to press it twice to access the menu).
2. Use the crown to scroll or swipe on the watch screen to find the "Find Phone" icon.
3. Select the "Find Phone" icon to initiate a signal to your paired phone, helping you locate it.

Using the app:

1. Open the VeryFit App
2. Tap on the Device tab
3. Tap on Search Device

To modify the screen-on time, follow the steps below:

1. Press the crown on the side of the watch.
2. Swipe down
3. Tap on Settings(Gear Icon)
4. Tap on Brightness and Display
5. Tap on Screen-on time
6. Adjust the screen-on time to your preferred duration.

To display the weather on your watch face, ensure that the Weather Push Notification is enabled:

1. Open the VeryFit app
2. Tap on the Device tab
3. Tap on More Settings
4. Tap on Weather Push
5. Tap on the slide to enable Weather Push

Please make sure your location is set to Always Allow, so the weather information gets updated on a regular basis.
The VeryFit app needs to be running in the background to update your watch with the latest weather information. If the weather does not update, please make sure to launch it, and pull to refresh to sync it.

To adjust the brightness, follow the steps below:

1. Press the crown on the side of the watch.
2. Swipe down
3. Tap on Settings(Gear Icon)
4. Tap on Brightness and Display
5. Choose your desired brightness

To change the metric system on the watch, follow the steps below:

1. Open the VeryFit app.
2. Select "My" (beside Device).
3. Tap "Unit Setup."
4. Tap "Distance/Temp, etc."
5. Choose between KM and MI, and vice versa.

To change the Time Format, follow the steps below:

1. Open the VeryFit app
2. Go to “My” (beside Device)
3. Tap on Preferences
4. Go to Time Format
5. Choose from a 12-hour format or 24-hour format

To change the watch face, follow the steps below:

1. Open the VeryFit app
2. Go to “Device”
3. Go to “Watch face market”
4. Tap on “more”
5. You can see “New arrivals”, and “Features” for the uploaded watch faces
6. If you want to customize, tap “Photo” and you can take a photo or select from the album

To enable music Control, follow the steps below:

1. Open the VeryFit App
2. Tap on the Device tab
3. Tap on Music
4. Tap on the slide to allow Music Control

To enable the Raise to wake feature, follow the steps below:

1. Open the app
2. Select “Device”
3. Tap on More settings
4. Tap on the slide to Enable the Raise to Wake feature

To set up an alarm, follow the steps below:

1. Press the crown on the side of the watch. You may need to press it twice to access the menu.
2. Look for the alarm icon, and use the crown to toggle between the choices.

To turn off/reset/restart the Health Smartwatch 4, follow the steps below:

1. Press the crown on the side of the watch.
2. Swipe down from the top of the screen.
3. Tap on Settings(Gear Icon)
4. Tap on System
5. Choose Restart/Turn Off/Reset

To restart your device from the App, follow the steps below:

1. Open the VerFit App
2. Tap on "Device" tab
3. Tap on the watch icon located on top of your screen
4. Tap on "Restart Device"

To turn on notifications for SMS and other applications, follow the steps below:

1. Open the VeryFit app Go to “Device”
2. Tap Notifications
3. You can choose the type of app notifications you can allow

To turn on the “Do not disturb” feature, follow the steps below:

1. Open the VeryFit app
2. Go to “Device”
3. Tap on More Settings
4. Tap on Do Not Disturb mode to enable

First, make sure your call alerts are turned on. To do so, launch the VeryFit app, go to Device. Call Alert should be turned on.

To Receive a Call:

When a call comes in, press the green phone icon on your smartwatch to answer.

To Make a Call:

1. On the default watch face, press the call button. If you use a different watch face, Press on the crown and select Phone.
2. Tap on "Favorites" to call a listed contact.
3. Tap on "Keypad" to manually dial a number.

To add a Favorite, launch the VeryFit app and go to Device. Select Calls Enabled, then Frequent contacts. Here, you can add several favorites.

To attach your bands:

1. Locate the watch pin with the small ball sticking out.
2. Move the ball down to compress the spring inside the pin.
3. Insert the bottom end of the pin into the bottom hole of the smartwatch.
4. While keeping the ball pressed, lower the top end of the pin into the top hole.
Release the ball to let the pin lock into place.
5. Ensure the band is securely attached by gently tugging on it.

To clean your Health Smartwatch 4:

1. Turn off your watch.
2. Detach the bands for easier cleaning.
3. Use a damp, soft cloth to gently clean the watch body and screen.
4. Use a soft brush or cotton swab for hard-to-reach areas.

The watch will automatically track your sleep.

To access your sleep data:

1. Press the crown on the side of the watch (you may need to press it twice to access the menu).
2. Use the crown to scroll or swipe on the watch screen to locate the sleep icon.
3. Select the sleep icon.
4. Swipe up to view your sleep details.

To access your sleep data on the app:


1. Open the VeryFit app
2. On the Home page, tap on "Sleep"

To measure your blood oxygen level:

1. Press the crown on the side of the watch (you may need to press it twice to access the menu).
2. Use the crown to scroll or swipe on the watch screen to locate the sleep icon.
3. Select the sp02 icon to begin the blood oxygen level measurement.
4. Keep your arm and wrist still during the measurement.
5. Wait until the measurement is complete and the result is displayed on the screen.

To measure your stress level:

1. Press the crown on the side of the watch (you may need to press it twice to access the menu).
2. Use the crown to scroll or swipe on the watch screen to locate the stress icon.
3. Select the stress icon to begin the measurement.
4. Keep your arm and wrist still during the measurement.
5. Wait until the measurement is complete and the result is displayed on the screen.

To check your activity data:

1. Press the crown on the side of the watch (press twice if needed).
2. Scroll or swipe on the watch screen to find the icon.
3. Select the Activity Data icon to check details such as daily activity, steps, calories, workout duration, walking duration, distance, recovery time, maximal oxygen uptake, and goal changes. Swipe up or use the crown to view more details.

To use the flashlight:

1. Turn on the watch by pressing the crown button.
2. Swipe down on the watch screen.
3. Tap the flashlight icon to activate the flashlight.

To charge your Health Smartwatch 4?

1. Connect the magnetic charger to a USB power source (such as a wall adapter, computer, or power bank).
2. Hold the magnetic charger close to the back of the smartwatch. You will feel the magnets pull the charger into the correct position.
3. Allow the magnets to securely attach the charger to the back of the smartwatch. Ensure it is properly aligned and making full contact.
4. Once the charger is connected, the watch screen should display a charging indicator. If it doesn’t, adjust the charger to ensure proper contact.
5. Leave the watch to charge until it reaches the desired battery level. A full charge typically takes 1 hour.

To turn on Power Saving Mode:

1. Turn on the watch by pressing the crown button.
2. Swipe down on the watch screen.
3. Tap the battery icon to enable power saving mode.

To Use Alexa on Your Health Smartwatch 4:

1. Press the crown button on your watch to access options or apps.
2. Tap on Alexa and start giving voice commands, such as "set the timer for XX minutes" or other supported Alexa commands.

To use run courses on your Health Smartwatch 4:

1. Press the crown on the side of the watch (press twice if needed to access the menu).
2. Scroll or swipe on the watch screen to locate the running courses icon.
3. Select the running courses icon and choose your desired level.

To Set Up Menstrual Tracking on the VeryFit App:

1. Open the VeryFit App.
2. Tap on the Device tab.
3. Tap on Health Tracking.
4. Tap on Menstrual Cycle.
5. Input the number of days for your menstrual duration, cycle length, and the starting time of your last menstruation.
6. Tap "Start to Use".
7. Choose to enable the period reminder
8. Tap "Save".


To Access Cycle Tracking on Your Health Smartwatch 4:

1. Press the crown on the side of the watch (you may need to press it twice to access the menu).
2. Scroll or swipe on the watch screen using the crown to locate the cycle tracking icon.

To measure ambient sound Level on your Health Smartwatch 4, ensure that the Ambient Sound Level is Enabled:

1. Open the VeryFit App.
2. Tap on "Device".
3. Tap on "Health Tracking".
4. Enable Ambient Sound Level and tap "Save".

To Measure Ambient Sound Level:

1. Press the crown on the side of the watch (you may need to press it twice to access the menu).
2. Scroll or swipe on the watch screen to locate the ambient sound level icon.
3. Select the Ambient Sound Level icon to begin the measurement.
4. Wait until the measurement is complete and the result is displayed on the screen.

To set up water drinking reminders on your Health Smartwatch 4:

1. Open the VeryFit App.
2. Tap on the Device tab.
3. Tap on Health Tracking.
4. Enable Drinking Reminder.
5. Set Up Reminder Details:
6. Choose the starting and ending time for the reminder period.
7. Set the starting and ending time for the "Do Not Disturb" period.
8. Set the reminder interval and the days for the repeat cycle.
9. Tap "Save".

To set a timer on your Health Smartwatch 4:

1. Press the crown on the side of the watch (press twice if needed to access the menu).
2. Scroll or swipe on the watch screen to locate the timer icon.
3. Choose from preset options or tap the "+" icon to customize the timer.

To track swimming activity on your Health Smartwatch 4:

1. Press the crown on the side of the watch (press twice if needed to access the menu).
2. Scroll or swipe on the watch screen to locate the exercise icon.
3. Select the swimming activity and choose the pool length.
4. Tap "GO" to start tracking your swimming activity.
5. To end the activity, long-press the crown button. Your swimming data will be displayed on the screen after the activity.

To track your steps on your Health Smartwatch 4:

Enable Intelligent Exercise Recognition:

Open the VeryFit app.
Tap on Device.
Tap on More Settings.
Enable Intelligent Exercise Recognition and toggle on Walking.
Tap Save.

View Your Steps:

On the App: Check the home screen for your step count.
On the Watch: Find the activity data icon and scroll up to view your steps.

To track your activity data:

1. Press the crown on the side of the watch (you may need to press it twice to access the menu).
2. Use the crown to scroll or swipe on the watch screen to locate the exercise icon
3. Choose an exercise/activity. From this menu, you can also add or delete sports/activities.

Right after you place your order, you will receive a video guiding you through the setup process. Setting up your watch will only take 2 minutes or less. If you need more help, you can always email or call our support team, who will be happy to help.

Yes, the Health Smartwatch 4 is compatible with any Android device (Android 6 and up) as well as iPhone (iOS 9 and up).

The case is 38 mm wide, 45 mm tall, and less than 14 mm thick. The weight is 36.5g 

(1.2875oz).

The Health Smartwatch 4 offers a range of significant improvements and new features compared to the Health Smartwatch 3, making it a worthwhile upgrade. Here are the main differences:

Faster Performance. The Health Smartwatch 4 boasts faster processing power, ensuring a smoother and more responsive experience.

More Accurate Tracking. Enhanced sensors and algorithms provide more precise health and fitness tracking.

Easier Setup. The new model features a simplified setup process, getting you started with your smartwatch quickly and effortlessly.10% Lighter. The Health Smartwatch 4 is 10% lighter, offering more comfort for all-day wear.

Smaller Case, Bigger Screen. Enjoy a more compact design with a larger, brighter display for better visibility and aesthetics.

AMOLED Screen Technology. The upgraded AMOLED screen offers vibrant colors and sharper contrast for an enhanced viewing experience.

The smartwatch utilizes GPS from your smartphone via Bluetooth and does not have its own internal GPS system.

To adjust your screen brightness on the Health Smartwatch 3, follow these steps:

Adjust brightness directly on the watch:

1. Turn on the Health Smartwatch 3.
From the home screen, press the power button.
2. Scroll down and tap on "Settings."
3. Click on "Brightness" (the highest setting is 5).
4. You can also adjust the screen-on time (maximum of 20 seconds).

Adjust brightness from the VeryFit app:

1. Open the VeryFit app.
2. Go to “Device.”
3. Tap on "More Settings."
4. Tap on "Screen Brightness."
5. Adjust the screen brightness by selecting different levels.

To adjust the temperature settings on your Health Smartwatch 3, follow these steps:

1. Open the VeryFit app.
2. Go to “My” (next to Device).
3. Tap on "Preferences."
4. Tap on "Temperature."
5. Choose between Celsius (C) and Fahrenheit (F) as per your preference.

To change the metric system in your VeryFit app, follow these steps:

1. Open the VeryFit app.
2. Go to “My” (next to Device).
3. Tap on "Preferences."
4. Tap on "Distance."
5. Choose between KM (kilometers) and MI (miles) as per your preference.

To monitor your heart rate on your Health Smartwatch 3, follow these steps:

1. From the home screen, press the power button to wake up the watch.
2. Scroll down until you see “Heart Rate.”
3. The watch will display your heart rate directly on the screen.

To reconnect your Health Smartwatch 3 if it gets disconnected, follow these steps:

1. Go to your phone’s settings and open Bluetooth.
2. Open the VeryFit app and ensure the watch is nearby.
3. Tap on "Device" within the app; it should automatically reconnect once it detects the watch.

To enable the raise-to-wake feature on your Health Smartwatch 3, follow these steps:

Directly on the watch:

1. Turn on the Health Smartwatch 3.
2. From the home screen, press the power button.
3. Scroll down and tap on "Settings."
4. Enable "Wake Gesture."
5. Enable the "Raise to Wake" feature.

Using the VeryFit app:

1. Open the VeryFit app.
2. Go to “Device.”
3. Tap on "More settings."
4. Enable the option for “Lift your wrist to turn on the screen.”

To set up alarms for your Health Smartwatch 3, follow these steps:

1. Open the VeryFit app.
2. Go to “Device.”
3. Select "Alarm Clock" and then tap "Add Alarm."
4. For alarm setup, tap the gear icon at the upper right corner to customize the interval time and number of reminders.

To change the Time Format (12-hour or 24-hour) on your Health Smartwatch 3, follow these steps:

1. Open the VeryFit app.
2. Go to “My” (next to Device).
3. Tap on "Preferences."
4. Go to "Time Format."
5. Choose between the 12-hour format or the 24-hour format according to your preference.

To change the watch face or set up a photo as a custom watch face on your Health Smartwatch 3 using the VeryFit app, follow these steps:

1. Open the VeryFit app.
2. Go to “Device.”
3. Navigate to “Watch face market.”
4. Tap on “More.”
5. Here, you can explore sections like “New arrivals” and “Featured” for available watch faces.
6. To customize the watch face, tap on “Photo” where you can select a photo from your album.

To start tracking your activity on the Health Smartwatch 3, follow these steps:

1. Turn on the Health Smartwatch 3
2. Press the right button to access more options.
3. Select "Exercise."
4. Scroll up or down to choose the activity you want to track.
5. Press the three dots next to the activity you selected.
6. Choose “Open Goal” to start tracking your activity.

To start tracking your Stress Level, follow these steps:

1. Turn on the Health Smartwatch 3
2. Press the right button to access more options.
3. Select "Stress"
4. Ensure the watch is firmly placed on your wrist.
5. The watch will automatically measure your stress level and display the result on the screen.

To turn off, restart, or reset your Health Smartwatch 3, follow these steps:

1. Turn on the Health Smartwatch 3.
2. From the home screen, press the power button.
3. Scroll down to access the settings.
4. Tap on "Settings."
5. Scroll further down to find options like "Power Off," "Restart," and "Reset."
6. Tap on your desired option to either power off, restart, or reset the smartwatch.

To turn on notifications for SMS and other applications on your Health Smartwatch 3, follow these steps:

1. Open the VeryFit app.
2. Go to “Device.”
3. Tap on "Notifications" and ensure it is enabled.
4. You can then choose which types of app notifications you want to allow on your smartwatch.

To turn on the "Do Not Disturb" mode on your Health Smartwatch 3 using the VeryFit app, follow these steps:

1. Open the VeryFit app.
2. Go to “Device.”
3. Tap on "More Settings."
4. Tap on "Do Not Disturb" mode.
5. Enable the "Do Not Disturb" mode as per your preference.

To use Blood Oxygen tracking on your Health Smartwatch 3, follow these steps:

1. Turn on the Health Smartwatch 3 
2. From the home screen, press the power button 
3. Scroll down and tap on "Blood Oxygen."
4. Ensure the watch is firmly placed on your wrist.
5. The watch will automatically read your blood oxygen level and display the result on the screen.

To secure the band, thread the pin through the bottom hole, followed by the top hole

To enable "Call Alert" on your Health Smartwatch 3 using the VeryFit app, follow these steps:

1. Open the VeryFit app on your smartphone.
2. Go to "Device."
3. Under "Device," tap on "Calls."
4. Turn on the "Call Alert" feature.


Please note that both "Health3" and "Health3BT" need to be connected properly to your smartphone to receive and answer calls on your Health Smartwatch 3. This ensures that the call alert functionality works correctly.

To enable music control on your Health Smartwatch 3 using the VeryFit app, follow these steps:

1. Open the VeryFit app
2. Select “Device.”
3. Select "More Settings."
4. Tap on "Music Control."
5. Here, you can toggle the switch to turn on or off Music Control as per your preference.

To enable the "Find My Phone" feature on your Health Smartwatch 3 using the VeryFit app, follow these steps:

1. Open the VeryFit app
2. Select “Device”
3. Tap on “More Settings”
4. Toggle the switch to turn on or off the "Find My Phone" feature as needed.

To use Alexa on your Health Smartwatch 3, follow these steps:

1. On your Health Smartwatch 3, press the right button to access options or apps.
2. Tap on Alexa then you can start giving voice commands such as "set the timer for XX minutes" or any other supported Alexa commands.

To update the weather on your Health Smartwatch 3 through the VeryFit app, follow these steps:

1. Open the VeryFit app on your smartphone.
2. Tap on "Device."
3. Tap on “More Settings”
4. Tap on “Weather Push”
5. Tap on "Location" and then select your preferred city or location from the list.

To find the timer on your Health Smartwatch 3, follow these steps:

1. Turn on your Health Smartwatch 3.

2. Press the right button to access more options.

3. Go to “Clock” Select "Timer," "Stopwatch," or "Alarm" as needed.